Get in Touch With Us

Got a question about a casino you've seen on allankellyassociates.co.uk, spotted something that needs updating, or want to suggest a brand for us to look at? This page covers the ways to reach us and what we can actually help with.

Ways to Get in Touch

Email is the best way to reach the team behind Slots Not On Gamstop. We read everything that comes in and try to reply within a couple of working days. A short line explaining what your message is about helps us route it to the right person faster — whether that's a factual query, a correction, or something else entirely.

What We Can Help With

  • Questions about a specific casino — If you want more detail on how a brand from our list of non Gamstop casinos operates, what its licensing looks like, or how a bonus is structured, ask and we'll point you to what we know.
  • Corrections — Welcome offers, wagering terms and licensing details change. If something listed for Betmica, Kikibet, Betninja or any other brand looks out of date, tell us and we'll check it.
  • Suggestions for coverage — If there's a payment method, game type, or a new casino not on Gamstop that you think we should be reviewing, we're happy to hear it.
  • Feedback on how we rank and rate — If our approach to comparing sites isn't clear, or you disagree with a rating, say so. Our method is explained below and we're open to questions about it.
  • General site queries — Anything about how the site works, what a term means, or where to find something.

What We Can't Do

We're an independent comparison resource, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity documents, or intervene on a brand's behalf. Any query about your account, a payment, or a bonus you've already claimed needs to go directly to the casino's own support team — they're the only ones with access to your account.

Likewise, we're not a gambling regulator or a support service. If you're asking about the legal position of gambling outside GAMSTOP in Great Britain, or how self-exclusion schemes work more broadly, we can point you to general information, but we can't give personal or legal advice.

How We Rate the Casinos We List

Every casino on allankellyassociates.co.uk, including Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo and Daytonaspin, is assessed against the same set of criteria: licensing and jurisdiction, the range of games and software providers on offer, how welcome offers and their wagering conditions actually read, the payment methods available to GB players, and how straightforward the site is to navigate. Editorial ratings reflect that research. No casino pays for a better position, and commercial relationships — including any commission we may earn when a reader signs up through a link on this site — never decide where a brand sits in our rankings.

Before You Write In

A few things that speed up a reply:

  1. Tell us which casino or page your query relates to, if any.
  2. Keep account numbers, passwords or ID documents out of your email — send those only to the casino directly.
  3. If you're reporting an error, a link or screenshot of what you saw helps us find and fix it quickly.

A Note on Responsible Gambling

If you're reaching out because gambling has become a worry for you or someone close to you, please say so in your message. We'll always point you towards appropriate support resources rather than ignore it. Our content is written for adults aged 18 and over, and we'd rather you contact us with a concern than not at all.

Thank you for taking the time to read this far — we look forward to hearing what's on your mind.